English Customer Service Representative
Customer Service Representative taking restaurant phone orders and supporting restaurant guests. Role sits on the customer service/order-taking team for restaurant partners.
What you'll do
- Take customer orders accurately and warmly over the phone
- Convert calls into successful orders and improve conversion rate
- Learn and use company tools and processes to handle calls efficiently
- Follow assigned schedules, including possible graveyard shifts
- Troubleshoot issues and recommend add-ons to customers
What they're looking for
- Pass Tier 1 certification after new hire training
- Pass Tier 2 certification within six months
- Strong spoken and written communication skills
- Comfortable using computer tools and typing while on calls
- Ability to stay calm, problem-solve, and follow processes
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Tarro. We link straight to the source.