Strategic Account Manager

Manage a portfolio of Osome Premier customers as their strategic trusted advisor. Work within the Strategic Account Management team to drive cross-functional delivery and account growth.

What you'll do

• Own complex, high-value customer relationships across multiple entities and services
• Create and maintain strategic account plans and lead Quarterly Business Reviews
• Orchestrate internal teams to deliver seamless customer outcomes
• Anticipate risks and opportunities, driving retention and expansion
• Coach and mentor other Strategic Account Managers

What they're looking for

• Experience in strategic account management or comparable B2B role
• Proven track record with complex, high-value customer relationships
• Experience managing multi-product or multi-entity relationships
• Strong cross-functional influencing and coordination skills
• Commercial experience in retention, renewals or expansion

Skills

• Customer Success
• Strategic Account Management
• Quarterly Business Reviews
• Cross-functional orchestration
• Account planning
• Retention and renewals

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.