Strategic Operations Manager
Manage and improve Tarro's operational systems, focusing on voice operations and cross-functional initiatives. Role sits in the operations organization, translating strategy into execution and building operational frameworks.
What you'll do
- Own end-to-end operational health and alignment to company goals
- Translate strategy into operational roadmaps with owners and milestones
- Recruit, develop, and retain operational team members
- Define, track, and report operational KPIs and run reviews
- Lead cross-functional initiatives and represent operations in leadership
What they're looking for
- 5 to 7 years of progressive relevant experience
- Strong data-driven decision making and metric design
- Experience building frameworks, SOPs, and playbooks
- Proven cross-functional partnership and stakeholder influence
- Track record owning outcomes in ambiguous environments
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Tarro. We link straight to the source.