Community Operations Associate
Customer-facing role gathering user insights and building relationships to support platform growth. Part of the Community Operations team focused on user engagement and feedback.
What you'll do
- Engage with users via in-app hangouts, chats, or calls
- Conduct surveys and collect user insights
- Build relationships across a diverse user base
- Identify growth, retention, and monetization opportunities
- Share actionable user insights with internal teams
What they're looking for
- Self-motivated with an ownership mindset
- High empathy and ability to connect with diverse users
- Clear spoken and written communication skills
- Observant and proactive in spotting patterns and opportunities
- Available to work shifts, including weekends and holidays
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Kumu. We link straight to the source.