User Operations Associate
Customer-facing role on the User Operations team interacting with Kumu users. Focuses on understanding user behavior, building relationships, and finding growth opportunities.
What you'll do
- Engage with users via in-app hangouts, chats, or calls
- Conduct surveys and collect user insights
- Build relationships across a diverse user base
- Identify opportunities for growth, retention, monetization
- Share actionable user insights with internal teams
What they're looking for
- Self-motivated with ownership mindset
- High empathy and ability to connect with diverse users
- Clear and logical spoken and written communication
- Observant and proactive in spotting patterns
- Willing to hustle and adapt in fast-paced setting
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Kumu. We link straight to the source.