Registered Nurse, Manila (UK Support)
Provide clinical triage and ongoing patient support for Juniper users. Work within a multidisciplinary clinical team handling messages, calls, and clinical monitoring.
What you'll do
- Triage and assess patient medical enquiries via email, chat, and calls
- Respond promptly with accurate medical information and advice
- Monitor patient trackers and initiate outreach to support adherence
- Escalate safety concerns and maintain patient safety measures
- Share patient feedback and insights with clinical teams
What they're looking for
- Registered Nurse with 2+ years post-registration experience
- Excellent written and verbal communication skills
- Comfortable working in a fast-paced, interrupt-driven environment
- Detail-oriented with strong adherence to processes
- Willing to work late mid-shift schedule with no fixed weekend off
Skills
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