IT Support Engineer
Provide on-site or remote technical support for end users across hardware, software, and networks. Role sits within Tarro's IT/Support operations focused on stabilizing daily IT services and improving reliability.
What you'll do
- Monitor and maintain computer systems and networks
- Install and configure hardware, software, printers, and scanners
- Respond to service requests via phone, email, and chat
- Troubleshoot production applications and network issues
- Escalate and transition issues to engineering or vendors
What they're looking for
- Experience with Linux, Windows and MacOS
- At least 2 years operations or production support experience
- Basic network administration knowledge (WAN, LAN, DNS, DHCP)
- Familiarity with network tools like ssh, ping, traceroute
- Willingness to work night shifts, off-hours and weekends
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Tarro. We link straight to the source.