Relationship Manager

Manage and grow client relationships to meet relationship targets and KPIs. Work within the sales/client services function to ensure client needs and service agreements are met.

What you'll do

• Build and maintain relationships with clients and key personnel
• Conduct business reviews to ensure client satisfaction
• Identify and alert sales team to upsell opportunities within clients
• Escalate and resolve client-raised concerns and service issues
• Update CRM and liaise with internal teams to fulfil client needs

What they're looking for

• Experience in client relationship management is advantageous but not essential
• Strong oral and written two-way communication skills
• Ability to build relationships and influence others to obtain results
• Organized, high energy, and results driven
• Strong problem-solving skills and ability to identify root causes

Skills

• CRM
• client relationship management
• sales
• communication
• problem solving

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.